60 days satisfaction guarantee or get your money back.
You bought your product directly from our shop? If you don’t like your Futura GP product. Return it to us within 60 days of purchase and we will refund the full purchase price. The costs of the shipping back are at the customer’s charge.
Your warranty, the lifetime warranty of a quality product.
Futura GP honors the warranty on all Futura GP brand racks as long as the original purchaser owns the rack. If the original purchaser sells or otherwise transfers the product to another person, the warranty is terminated.
If a Futura GP rack that is covered by the terms of this warranty is defective, Futura GP will repair or replace the defective parts at its discretion. Futura GP may choose in some cases to offer a refund of the purchase price of the product instead of repairing or replacing the defect.
The Futura GP warranty does not cover any conditions that are beyond Futura GP’s control. This includes but is not limited to excessive loading, improper assembly, improper mounting, off road use, theft or any use that is not consistent with the instructions that are included with the product or that are available to the user.
The Futura GP Warranty does not cover normal wear and tear, scratches, cosmetic oxidation, accidents, illegal vehicle operation or unauthorized repairs or modifications.
If you are the original owner of a defective Futura GP product, please contact Futura GP by email at firstname.lastname@example.org. A Futura GP representative will work to resolve the problem. If repairs are necessary, the owner will be responsible for the cost of returning the product to Futura GP for repair. No product should be returned to Futura GP without prior authorization from a Futura GP agent.
LIMIT OF LIABILITY
THIS WARRANTY ONLY COVERS REPAIR, REPLACEMENT OR REFUND FOR THE COVERED FUTURA GP PRODUCT. ANY DAMAGE TO VEHICLE OR PROPERTY OR INJURY IS NOT COVERED BY THIS WARRANTY.
LIMITATION OR EXCLUSION OF INCIDENTAL DAMAGE IS NOT ALLOWED IN ALL STATES/PROVINCES SO THESE LIMITATIONS MAY NOT APPLY.
2500-200 SAINT-FRANÇOIS N.
SHERBROOKE, QUÉBEC, J1C 0A5
WARRANTY Futura GP offers a limited lifetime guaranty that certifies our racks to be free of defects in material and/or craftsmanship. The following conditions apply:
1. Warranty applies only to original owner.
2. Warranty does not cover wear and tear, accidental damage, or misuse.
3. Repair and/or replacement of any part is at the discretion of Futura GP.
4. All repairs must be made by or under the direction of a Futura GP technician.
5. All claims must be shipped to Futura GP prepaid.
If you have questions or problems with your rack, please contact Futura GP directly by email: email@example.com.