FAQ

Frequently Asked Questions

The product and its installation

It is not recommended to do this, as it is neither stable nor secure. To ensure optimal stability and avoid any damage, it is strongly recommended to install the bike rack at the front of your trailer. However, our bike rack can be installed behind all other types of RVs with a 2″ hitch.

*For fifth wheels, a hitch welded or attached to the frame is necessary.

It is possible to install the bike rack both on the travel trailer tongue and on the hitch of your vehicle. We offer a variety of trailer racks to meet all of your installation requirements.

Yes, a vehicle adapter is included in all of our travel trailer kits. This allows you to transfer the bike rack from the trailer to the vehicle without having to pay more.

The standard maximum capacity of the bike rack is 120 pounds for a 2″ hitch and 80lbs for a 1-1/4″ hitch. For regular travel trailer kits, the load capacity is 80lbs. By adding the BRVENODRILL part to the product, the maximum capacity is increased to 120 pounds, allowing the transport of two e-bikes.

It’s not an obligation ! Note that the bike rack already has a load capacity for electric bikes of a maximum of 120lbs. The main distinction between our regular travel trailer kit and the one designed for electric bikes is the load capacity. Simply purchase additional braces and attachments to increase the maximum weight capacity from 80 to 120 pounds.

Product weight may vary depending on components included in the shipping box. In the maximum case, it will reach 65lbs. The weight of the bike rack itself is 23lbs.

Yes, your order will arrive with an installation guide. Note that the bike rack arrives fully assembled in the box, so you only have to assemble the trailer rack, if necessary.

Product order and delivery

You can visit our products page and get the model that suits your needs. We will ship the order to your address directly. If you need assistance during your purchasing process, we invite you to contact us at info@futuragp.com or call us at 819-812-7312.

Shipping is free for all orders over $250 (excluding taxes). For orders under $250, a shipping fee of $19.35 CAD ($15.00 USD) is added to the order.

Orders are shipped from our factory in Quebec. Once you place your order, it will usually be processed within 2 business days and delivered within 3 business days.* Once your order has been shipped, you will receive a tracking number so you can track the delivery of your package. Please note that our delivery network does not allow delivery to PO boxes.

*Shipping to British Columbia and Newfoundland may take up to 5-6 business days.

**Futura GP will not be held responsible for shipping delays due to customs or carrier delays, and unforeseen circumstances beyond our control.

Once your order has been shipped, you will receive a shipping confirmation email and a tracking number, so you can track your package. However, it may take up to 24 hours for tracking information to update, so don’t worry if it doesn’t appear immediately. We recommend that you track your order and be at home on the day of delivery to receive it.